April 2022

short question to ask

How to Work a Micro-Question

As part of my continuing theme on how to use coaching skills with your team members, I thought I’d share how to use ultra-powerful ‘micro’ questions. Have you ever had a difficult conversation where you’ve left thinking ‘I probably said too much… and not enough of what should have been said’? The truth is we all often say too much, not only when we are […]

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Effective open questions

How to use effective open questions

What’s the difference between ‘Did you have a good day?’ and ‘What did you do today? The first seems engaging, the use of ‘good’ even suggestive of a potentially positive result. It’s a winner, right? Well, it actually depends on what you need.  When you are with your colleagues, you’ll often get more out of them by

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