Books

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Go deep into stories for the most communication impact

Meeting a new person at work, at a networking event or at an interview can be a challenge. But this vital piece of office communication is easier if you go deep, even from the first ‘How are you?’.  When I wrote Beyond the Boys’ Club I was reminded of this when I first met Eileen Brown. I interviewed […]

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Mentoring

How to deal with micro-aggressions as a leader

Micro-aggressions can be hard to describe after the incident, but you know the feeling when you experience them. They are the tiny cuts that drain you of energy over time. They happen all around us and are vital for modern leaders to recognise. As a leader, it’s all the more important to ensure you are not

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How to avoid failure by managing expectations

I always advocate taking on a challenge, but managing expectations is vital. After all, challenges can make a career. But failing to perform a miracle isn’t on you, it’s in the way you negotiate expectations and get the support you’ll need. Here’s 3 ways how:  1. Don’t over-deliver to your boss, by under-delivering to yourself! A

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How to use charm as part of key communication skills for women

Communication skills for women are vital when you think through how to use charm in your networking. But let’s be clear – charm isn’t about sex appeal!  These types of communication skills for women are about helping the other person get to know you. This can easily happens if you share a bit more of your

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How resilient people deal with bosses who never give praise

Sometimes bosses never give praise. Annoying, I know! It’s not great practice as a manager, but it’s a fact of life for many. Resilient people know that while these leaders will never win ‘boss of the year’. Contents However, there are ways to work around them and get the recognition you deserve elsewhere. 1. Bad bosses

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