workplace diversity

Culture Review in Professional Membership Organisation

Problem: An established professional organisation of nearly 500 members sought to improve their culture. All practitioners in the field had to be accredited members of the organisation. In the light of a rapidly changing marketplace for talent, they sought to better reflect the needs and diversity of those now earning the necessary qualifications to become […]

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Mentoring

How to deal with micro-aggressions as a leader

Micro-aggressions can be hard to describe after the incident, but you know the feeling when you experience them. They are the tiny cuts that drain you of energy over time. They happen all around us and are vital for modern leaders to recognise. As a leader, it’s all the more important to ensure you are not

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How to avoid failure by managing expectations

I always advocate taking on a challenge, but managing expectations is vital. After all, challenges can make a career. But failing to perform a miracle isn’t on you, it’s in the way you negotiate expectations and get the support you’ll need. Here’s 3 ways how:  1. Don’t over-deliver to your boss, by under-delivering to yourself! A

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How to use charm as part of key communication skills for women

Communication skills for women are vital when you think through how to use charm in your networking. But let’s be clear – charm isn’t about sex appeal!  These types of communication skills for women are about helping the other person get to know you. This can easily happens if you share a bit more of your

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How resilient people deal with bosses who never give praise

Sometimes bosses never give praise. Annoying, I know! It’s not great practice as a manager, but it’s a fact of life for many. Resilient people know that while these leaders will never win ‘boss of the year’. Contents However, there are ways to work around them and get the recognition you deserve elsewhere. 1. Bad bosses

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